| Resolutions | Eligible for refund or replacement |
| Return Window | 30 days from delivery |
| Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. |
| Late Fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
| Restocking Fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. |
